Solutions · Lead Automation

Every lead gets the attention it deserves.

Answer a new lead fast and you win it. RealEdge sends the first WhatsApp in seconds. It picks the right agent. It chases every follow-up for you.

See the recipes
Automation Workflows

Set it once. It runs every time.

These aren't ideas. They're the automations our customers run today. Every one is built in minutes, no consultants involved.

When
A new lead arrives from Property Finder, Bayut or Dubizzle
RealEdge does
  • WhatsApp intro goes out within seconds
  • Lead auto-assigned by your routing rules
  • Agent pinged on mobile
When
A fresh lead isn't called within 15 minutes
RealEdge does
  • Reassigned to the next available agent
  • Manager alerted
  • The clock starts again
When
A campaign lead lands from Meta or Google
RealEdge does
  • Welcome WhatsApp + email sent
  • Tagged to its campaign for ROI reports
  • Routed to the right team
When
A lead is marked Qualified
RealEdge does
  • Follow-up scheduled automatically
  • Moved to the right stage
  • Nothing depends on memory
When
No activity on a lead for 7 days
RealEdge does
  • Moved back into follow-up
  • A reminder message goes out
  • Flagged on the agent's morning list
When
A lead is marked Won or Lost
RealEdge does
  • Pipeline and reports update instantly
  • Lost leads park in the Vault for revival later
  • Nobody edits a spreadsheet
No code. No consultants.

Built in an editor your team can actually use.

Build automations without technical help.

Build a workflow with simple rules and actions. Change a message, a rule, a time, or a follow-up yourself. No developers. No long setup.

  • WhatsApp and email templates with live lead fields
  • Routing by source, campaign, language or team
  • Send limits so no lead gets the same message twice
  • Every run visible on the lead's timeline
RealEdge automation editor — the Ask RealEdge AI panel, where you describe an automation in plain language and the AI pre-fills the editor for you to review, adjust and save.
Every morning

Your team starts the day with clarity, not guesswork.

Each agent opens the app and sees who to call first. Every lead shows why it's on the list, and what to do next.

New leads, follow-ups due, quiet leads, campaign replies. RealEdge sorts them into one list for the day.

Less time planning the day. More time on the phone closing deals.

Built to just work

Automation that runs on its own.

Every run is logged

Open any lead and see which automation ran, when, and what it did.

A failed message tries again

If a WhatsApp doesn't send, RealEdge tries again. Nothing gets lost.

No double messages

The same lead never gets the same message twice.

Send a test lead at the demo.

We'll point a form at your RealEdge account. You submit it. You watch the first WhatsApp go out before we finish the sentence.

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